Terms and Conditions

You should carefully read the following Heel Care terms and conditions. Your purchase or use of our products implies that you have read and accepted these terms and conditions.

Privacy

Please review our Privacy Agreement, which also governs your visit to the Site. The personal information / data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.

Payment

We offer Cash on delivery (COD) payment method. You can pay the amount to the courier service representative when you package is delivered. We recommend having the exact amount available for smoother transaction. We also offer advance bank transfer payment for your orders now!

Delivery

We deliver within Karachi using our own couriers and across Pakistan through various logistic partners, including Tezz Pakistan, RapidCOD, Pakistan Post, FastEx, Trax Logistics, Leopard, TCS, Call Courier, Rider Logistics, etc., depending on the destination.

Return Policy

We have return, refund and exchange policy. If your product is defective / damaged or incorrect / incomplete at the time of delivery, your product may be eligible for refund / exchange depending on the product situation.

Warranty

We give warranty of different products under different conditions. We return / refund / exchange products under different conditions if there is any issue with product.

Contact Us

You may reach us here!