Get in touch

We look forward to hearing from you

We look forward to hearing from you and providing the assistance you need. Whether you have a general inquiry, require technical support, or want to learn more about our products, our knowledgeable team is ready to assist you.

6+

Years of in Quality

27500+

Delivered Orders

Contact Info


Head Office

Karachi – Sindh, Pakistan


WhatsApp

+92 (336) 888-9313


Email

mail@heelcare.pk


Have a question?

Frequently Asked Questions

Q: Do you have any physical outlet?

A: We’re an online-only service, delivering to homes across Pakistan from Karachi. With no physical outlets, shop with ease and enjoy doorstep delivery nationwide!


Q: Do you have an exchange/refund policy?

A: Yes, we do have an exchange and refund policy in place. If your product is defective, damaged, or incorrect/incomplete at the time of delivery, it may be eligible for a refund or exchange, depending on the specific circumstances of the product. For detailed information, please refer to our Terms and Conditions.


Q: Are the products sold in pairs or individually?

A: All our products are sold in pairs. However, there are instances where a product may be sold individually, which will be clearly described on the sale page. We advise reviewing the product details or checking the additional information tab before proceeding to checkout to ensure clarity on the quantity being purchased.


Q: I just placed an order. When can I expect to receive my parcel?

A: We aim to dispatch orders within 24 hours of receiving them on our website. For deliveries within Karachi, you can expect your parcel to arrive within 48 hours. For deliveries to other cities, please allow 3 to 5 days for the parcel to reach its destination.

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